伦敦珀艺45酒店
45 Park Lane Hotel London
www.dorchestercollection.com/en/london/45-park-lane/
重温三十年代
酒店门童半鞠躬地打开车门迎接我的时候,我还不经意地回头看了一下,心里大喜,海德公园竟只有一街之隔。前台的Raul和Ansis是两位永远西装革履,从袖扣到笑容都很完美的先生,典型的英国绅士气质。一个月前查看酒店的时候,我就看到有人提及他俩。我和越来越多游客一样捕捉这个时代的消费趋势,开始更多关注Tripadvisor的评论,因为那几乎是犹如身体力行的真实感受。在伦敦珀艺45酒店下,一位叫做Kresavchikk的先生留言:“到酒店途中,我打去电话希望能早点入住。到达酒店后,我刚把名字说出口,就见证了史上最快的入住手续办理。紧接着,劳伦斯就带我去房间。很想再去一次呢。”
在前台,我尝试着咨询一些伦敦的活动从皇家艺术学院的展览新潮流的酒吧,到新开辟的另类场所……Raul居然都能如数家珍。后来我得知,珀艺酒店并没有类似其他酒店中的简单的前台服务员。Raul和Ansis都是礼宾员资质的接待员。客人完全可以在Checkin时,或由他们中的一位陪同到客房的时间内,了解到伦敦的最新信息。而不必如其他酒店那样,宾客得辗转去礼宾部一问究竟。
Reminiscent of the 1930s
The doorman of 45 Park Lane Hotel opened the door and greeted me with a bow. Before entering, I turned around and looked. I was overjoyed to find that Hyde Park was just across the street. I was led to the front desk immediately by two English gentlemen, Raul and Ansis, who is always smartly and perfectly dressed from cufflinks to smile. I already noticed people commenting on them a month earlier while I was checking online. More tourists have begun to pay more attention to Tripadvisor reviews to learn about the firsthand hotel experiences. Under the 45 Park Lane Hotel listing, I recorded one comment from a Mr. Kresavchikk, who said: ”On my way to the hotel, I called to request for a fast checkin. After the arrival at the hotel, I just said my name and witnessed the fastest checkin process in the history. Soon, Lawrence took us to the room. I would love to go again”
Then at the front desk, I also made some enquiries about the activities in London, from the exhibition of the Royal College of Art, New Wave bar to the alternative new attractions. To my surprise, Raul answered all the questions to my heart‘s content. Later, I found that the position of a simple receptionist does not exist and all the receptionists here are actually qualified concierges. For the guests, the advantage of this change is obvious. Now you can get information right here at Checkin or from one of the receptionists on your way to your room. In other hotels, you have to make your way to the concierge eventually to do this.