酒店精品网络声明与客户端服务协议

HOTEL ELITE ONLINE SYSTEM STATEMENT AND SERVICE AGREEMENT

“酒店精品”网站以及其自适应互联网移动应用平台的服务是由北京三似伍文化发展有限公司基于以下服务条款及使用条件而提供。“酒店精品”包括但不限于PC和电子移动设备应用的平台,是专门为实现高端旅行客户经济,体验世界顶级酒店而开发的集国际豪华酒店搜索、预订、撰文,图片分享、海外旅学、豪华酒店房间拍卖、杂志在线阅读与订阅等应用功能于一身的平台。在登录并注册成为“酒店精品”的用户并开始使用“酒店精品”之前,用户需确认已经阅读本声明,并同意本声明中所有条款。一旦开始使用“酒店精品”的服务,本声明中的所有条款即在酒店精品网络平台与用户之间立即生效,享有中华人民共和国合同法之法律效力。

“酒店精品”向您(称“用户”)提供的服务可能还需要您遵守其他条款及服务准则(包括服务手册及使用帮助等),您应同时予以一并接受。

一、“酒店精品”帐户注册

为了使用我们提供的服务,您需要注册一个“酒店精品”帐户和绑定常用手机号码。通过“酒店精品”下发的验证码进行帐户验证后,该帐户即为该手机号码唯一账户,注册成功,即可开始使用。您可以在帐户中查询到您的订单及其它活动记录,包括为您提供服务的酒店信息及所提供服务的其他具体记录。如果您使用“酒店精品”服务,您应负责维护您帐户的保密性并限制第三方使用/访问您的计算机或移动设备,并且您同意对在您的帐户和密码下发生的所有活动承担责任。如果您未满18周岁,您只能在父母或监护人的参与下使用服务。我们保留自行决定终止提供服务、关闭帐户、删除或编辑内容或取消订单的权利。

1、鉴于网络服务的特殊性,用户同意”酒店精品”平台有权未经事先通知,随时变更、中断或终止部分或全部的网络服务。”酒店精品”平台不担保网络服务不会中断,对网络服务的及时性、安全性、准确性也不作任何担保。

2、“酒店精品”平台需要定期或不定期地对网络服务平台或相关的设备进行检修或维护,如因此类情况而造成网络服务在合理时间内中断,”酒店精品”平台无需为此承担任何责任。“酒店精品”平台保留不经事先通知为维修保养、升级或其它目的暂停全部或部分的网络服务的权利。

二、“酒店精品”服务

用户应了解并知悉,“酒店精品”平台是为用户获得豪华酒店体验所提供的信息发布及交互的服务平台。用户与酒店通过“酒店精品”信息媒介服务实现服务需求对接,双方之间需要达成独立的服务协议,并承担相应的权利和义务。如因酒店方面疏漏给您造成不便或损失,酒店或为其投保的保险公司会按照条款为您提供理赔。“酒店精品”平台可根据实际业务需要增加或调整具体内容,并对所提供之服务拥有最终解释权。

1、鉴于网络服务的特殊性,用户同意“酒店精品”平台有权未经事先通知,随时变更、中断或终止部分或全部的网络服务。“浪漫假日”平台不担保网络服务不会中断,对网络服务的及时性、安全性、准确性也不作任何担保。

2、“酒店精品”平台需要定期或不定期地对网络服务平台或相关的设备进行检修或维护,如因此类情况而造成网络服务在合理时间内中断,“酒店精品”平台无需为此承担任何责任。“酒店精品”平台保留不经事先通知为维修保养、升级或其它目的暂停全部或部分的网络服务的权利。

3、用户明确同意其使用“酒店精品”平台网络服务所存在的风险将完全由自己承担。用户理解并接受通过“酒店精品”平台服务而链接及得到的资讯、产品及服务均系“酒店精品”平台自动搜录,“酒店精品”平台对其合法性概不负责,亦不承担任何法律责任,用户自行承担风险,对搜索结果的安全性、正确性、及时性、合法性均不做担保。

4、“酒店精品”平台有权于任何时间暂时或永久修改或终止本服务(或其任何部分),而无论其通知与否,“酒店精品”平台对用户和任何第三人均无需承担任何责任。

三、服务订单、服务提供及服务付费

本条款所述“服务订单”,是指用户通过“酒店精品”平台,按照用户需求寻找到提供具体服务的酒店或海外旅学活动,并与之达成入住或游学服务协议委托。

1 、用户与“酒店精品”的服务订单在下述时刻正式成立:

(1)用户通过“酒店精品”平台选择并确定所需入住的酒店之时间、地点等信息之时。

(2)用户通过“酒店精品”客服要求变更转让入住人时。

(3)用户通过“酒店精品”成功拍得酒店房间时。

2、“酒店精品”平台将根据订单信息通知酒店,并促成酒店与用户之间按照用户在服务订单中具体需求达成入住酒店服务协议,酒店与用户之间所达成入住服务协议在成功入住完成时终止。

3、如因酒店或其他不可抗力之原因致使服务订单无法履行,我们将尽快与您联系并在获得您的许可后取消服务订单。

4、用户拍得或选择并确定所入住之酒店和时间的同时应按照屏幕显示之价格支付酒店入住房间费(线上支付、平台统一结算)。用户可对该酒店做出相应的评价,以供“酒店精品”及酒店进一步改进服务。

5、用户无故或无正当理由未按时入住拍得之酒店,“酒店精品”平台将暂停、终止向其提供服务及关闭帐户,并协助酒店向该用户追索酒店房费之原值。

6、特约撰稿人订房付款后可以放弃不去,房款退回定金10%不退回;

7、由于享受特别优惠,如转给他人可能会因无法完成采访体验工作而不被杂志或酒店接受。

8、特约撰稿人放弃或更换体验人须提前10天以邮件正式通知《酒店精品》网站客服。

四、服务投诉

在使用“酒店精品”平台的过程中,如果发生下列情形:

(1) 用户对酒店提供服务内容及质量存有异议;

(2) 用户发现工作人员有任何违反或可能违反本声明,及“酒店精品”制定的相关用户使用规范的内容或行为;

(3)其他任何须向“酒店精品”平台告知的不当情况;

用户可以通过以下方式向“酒店精品”提出投诉或举报,并提供上述事件的必要证据材料。电话:****移动端:+86 (010)6470 6107 ****电子邮箱:**** info@hotelelitemag.com

“酒店精品”在收到前述投诉或申诉后,如为服务纠纷,“酒店精品”可依据情况协调沟通;如为投诉或举报,经核查内容违规或不当情况属实的,“酒店精品”应当向事件参与人及时警示告知,并保留因事件性质及严重程度,提请司法程序的权利。对于无法证实投诉或举报内容真实性的,“酒店精品”及时向投诉人或举报人告知情况。虽有上述规定,“酒店精品”作为平台方仅协助各方处理争议及投诉举报内容,任何该等事件参与人应自行对该等事件独立承担法律责任。除非“酒店精品”平台存在故意行为,酒店及用户均应对“酒店精品”就前述事件予以免责(包括但不限于任何损失、损害赔偿、请求、要求、开支、诉讼费用)。

五、信息发布

1、“酒店精品”平台会将已签约的国际酒店信息(包括但不限于酒店名称,地点、概况、图片和报价等)公布于“酒店精品”服务平台。

2、用户在申请使用“酒店精品”平台网络服务时,需要向“酒店精品”平台提供准确的个人资料,如资料有任何变动,需要及时更新。上述相关信息在提交订单时,“酒店精品”平台会按照流程分逐步、级别发送给所选择确定的酒店。

3、用户须同意接受“酒店精品”平台通过短信、电子邮件或其他方式向用户发送相关商业信息。

4、用户可在“酒店精品”服务平台张贴评论、意见和其他内容,以及提出建议、意见或其他信息,唯其前提是该等内容须不违反中华人民共和国现行法律法规及其他规范性文件的要求,不含有任何反党、反社会主义,以及任何非法、淫秽、威胁、诽谤、侵犯隐私、侵犯知识产权或以其他形式对第三方权利构成侵犯。“酒店精品”保留清除或编辑这些内容的权利(但非义务),但不对用户所张贴的内容进行经常性的审查。用户声明和保证对于因其所提供内容引起的对酒店精品的损害进行赔偿。

5、如果用户在“酒店精品”平台张贴内容或提交材料,除非我们另行说明,用户同意授予“酒店精品”非独有的、免费的、永久的、不可撤销的和完全的再许可权。

六、隐私

“酒店精品”平台可能会要求用户提供其手机号码及位置信息等个人信息,以便实现向用户推荐更适合其旅行及酒店等重要功能。“酒店精品”会尽最大努力对前述用户个人信息进行妥善保管,除征得用户明确同意和司法明确规定外,“酒店精品”平台不会向任何第三方提供用户前述信息。

七、软件使用条款

用户无需要下载“酒店精品”平台即可从手机客户端使用浪漫假日所提供的服务。“酒店精品”平台在此授予您免费的、不可转让的、非独占的全球性个人许可,允许您使用由“酒店精品”提供的、包含所有服务在内的软件。但是,您不得复制、修改、发布、出售或出租我们的服务或所含软件的任何部分,也不得进行反向工程或试图提取该软件的源代码,也不得对软件进行再授权,或以其它方式移转“软件”之任何权利,除法律禁止上述限制或您已获得“酒店精品”的书面许可外。

八、知识产权

北京三似伍文化发展有限公司是本应用及相关网站所承载的相关内容(文、图、视频、音频等)的版权所有者。“酒店精品”平台上所提供使用的所有软件都是北京三似伍文化发展有限公司或其软件供应商的财产,受中华人民共和国和国际版权法的保护。

九、责任限制

“酒店精品”对由于政府政策或法规的变更、自然灾害或战争、通讯线路中断、黑客攻击、计算机病毒侵入或发作、电信部门技术调整、因政府管制而造成平台的暂时性关闭等任何影响网络正常运营的不可抗力事件,以及他人蓄意破坏、正常的系统维护、系统升级,或者因网络拥塞而导致本平台不能访问,而造成的本平台所提供的信息及数据的延误、停滞或错误,以及使用者由此受到的一切损失不承担任何责任。“酒店精品”不对用户所发布信息的保存、修改、删除或储存失败负责。对平台上的非因“酒店精品”故意所导致的排字错误、疏忽等不承担责任。“酒店精品”有权但无义务改善或更正本平台任何部分之疏漏、错误。

十、免担保声明

“酒店精品”应用内容和服务的提供以“当前可获得”为基础。“酒店精品”不确保提供无错误的任何默示保证。对于本应用、本应用内容、通过本应用获得的任何服务或者建议,“酒店精品”明确表示不提供任何保证,不论明示的或暗示的,包括但不限于适销性、适用性、可靠性、准确性及完整性。“酒店精品”既不担保服务一定能满足用户的要求,也不担保服务不会被修改、中断或终止,并且对服务的及时性、安全性及错误发生均不作任何担保。用户自行承担使用本应用内容所导致的风险。

十一、法律适用、管辖与其他

本声明之效力、解释、变更、执行与争议解决均适用中华人民共和国法律,如无相关法律规定的,则应参照通用国际商业惯例和(或)行业惯例。因本声明产生之争议,应依照中华人民共和国法律予以处理。“酒店精品”及用户应本着相互理解的态度执行本声明,如遇任何问题和矛盾可协商调解,如协商不成,可向“酒店精品”所在地法院提请诉讼。您同意本服务条款和使用条件,未尽事宜则由双方相互协商确定。

十二、协议生效、终止及有效性说明

1、 本协议自用户正确提交注册所需的资料并确认本协议后,在“酒店精品”平台与用户之间成立并生效。

2、 本协议有效期为自用户同意本协议或使用“酒店精品”平台起,至用户注销“酒店精品”平台服务止。

3、 本协议内容包括协议正文及所有“酒店精品”已经发布的或将来可能发布的各类规则。所有规则为本协议不可分割的组成部分,与协议正文具有同等法律效力。

4、 用户应当在使用“酒店精品”应用服务之前认真阅读全部协议内容。因此,只要用户使用“酒店精品”平台服务,则本协议即对其产生约束,届时用户不应以未阅读本协议的内容等理由,主张本协议无效,或要求撤销本协议。

5、 “酒店精品”有权根据需要定期制订、修改本协议和/或各类规则。并提前在“酒店精品”官方网站、“酒店精品”应用中进行公示。更新后,变更的协议和规则立即自动生效。如用户继续使用“酒店精品”平台服务,即表示接受经修订的协议和规则。

北京三似伍文化发展有限公司

Hotel Elite Online system and its internet devices platform services is based on the following service terms and usage conditions provide by Beijing 345 Culture and Development Co., Ltd. Hotel Elite including but not limited to platforms for PC and mobility devices applications, it is specifically designed for the high-end travel customer economy develop and experience to the world-class top destination of the international luxury hotel online search, book, article, photo sharing, overseas travel, luxury hotel room auction, magazine online reading and subscription application functions in one platform. Before login and register as a user and start using "Hotel Elite", the user have to confirm that you have read this statement and acknowledge, understand and agreed to all terms and conditions in this statement. Once you start using "Hotel Elite" service, all the terms and conditions of this declaration will take effect immediately between Hotel Elite platform and the user, the legal effectiveness of the Contract Law of People's Republic of China would applicable immediately.

Hotel Elite to you (here after referring as" user ") need abide by the other services also provided by the terms and service standards (including the service manual and usage of the help, etc.) should be together at the same time.

1. Account Registration of "Hotel Elite"

In order to use the services, you have to binding a frequent cell phone number to register an exclusive online account with "Hotel Elite". After implement "Hotel Elite" issued verified cord, the phone number will be the only recognize vehicle of the account. You can inquire on the account to record your order, and other activities, including provide service for your hotel information and services provided by other specific records. If you use the "Hotel Elite" service, you should be responsible for maintaining your account privacy and limitation to the third party of use/access to your computer or mobile device, and you agreed to in your account and password all the activities of the responsibility. If you are under 18 years old, you may only allowed use under participation of parents or guardians. We will keep the rights of terminate service, close, remove and edit, or cancel orders to any account.

1.1 In view of the particularity of network services, user agrees to "Hotel Elite" platform shall have the rights, without prior notice, at any time change, interrupt or stop part or entire web services. "Hotel Elite" platform does not guarantee that the Internet service will not be interrupted, and it not guarantee the timeliness, safety and accuracy of web services。

1.2 "Hotel Elite" platform required to regularly or time to time for system maintenance/repair or related equipment services, such as so situation caused by the network service interruption, within a reasonable time period "Hotel Elite" platform would not take any responsible. "Hotel Elite" platform reserved rights to without prior notice of maintain, upgrade, or other purposes to suspend the rights of entire or part of the web service.

2. Service of "Hotel Elite"

The user should understand and aware of that "Hotel Elite" platform is provided for the luxury hotel experience for all users of information release and interactive service platform. Users with the hotel through the "Hotel Elite" information intermediary services for the connection of service requirements, the need for separate service agreement between both sides, and undertake the corresponding rights and obligations. As a result of the hotel in omissions have caused you inconvenience or loss, hotel or a international travel insurance for the company will provide you with claims in accordance with the terms. "Hotel Elite" platform could be adjusted according to actual business needs increase or specific content, and have the right to the interpretation of the service has provided.

2.1 In view of the particularity of network services, user agrees to "Hotel Elite" platform shall have the right, without prior notice, at any time change, interrupt or stop part or entire of the web service. "Hotel Elite" platform does not guarantee network services without interruption, timeliness, security and accuracy of network services and do not make any guarantee.

2.2 "Hotel Elite" platform required to regularly or time to time for system maintenance/repair or related equipment services, such as so situation caused by the network service interruption, within a reasonable time period "Hotel Elite" platform would not take any responsible. "Hotel Elite" platform reserved rights to without prior notice of maintain, upgrade, or other purposes to suspend the rights of entire or part of the web service.

2.3 User explicitly agreed to the use of "Hotel Elite" platform in the service of network risk will be fully borne by yourself. Users understand and accept the link by "Hotel Elite" platform service and get the information, products and services are "Hotel Elite" recorded automatically search platform, "Hotel Elite" platform for its legitimacy is not responsible for, also does not assume any legal liability, the users to take risks, to the safety, accuracy, timeliness, validity of search results are not guaranteed.

2.4 "Hotel Elite" platform shall have the rights at any time temporarily or permanently to modify or terminate the service (or any part thereof), regardless of the notice or not, "Hotel Elite" platform to customer and/or any third party(s) do not undertake any responsibility.

3. Service Order, Service Providing and Service Fee

"Service Order", meaning the user through the "Hotel Elite" platform, required specific services of hotel or overseas training activities etc. and concluded agreement.

3.1 Users and "Hotel Elite" service order has formally established at the following condition

3.1.1 The user selected and determined the hotel information such as time, place through the "Hotel Elite" platform.

3.1.2 The user update or change stay person(s) information through "Hotel Elite".

3.1.3 The auction winner for the hotel room through the "Hotel Elite".

3.2 "Hotel Elite" will inform the hotel according to the order information, and assist services between hotel and the user if any specific requirements, the hotel check-in services between the user and have reached agreement in the end in complete success.

3.3 As a result of the hotel, or other causes of force majeure cause service orders cannot fulfill, we will contact you as soon as possible and cancel the service orders after your permission.

3.4 User auction or select and determine the check in the hotel and time should be according to the price of the screen at the same time pay the hotel room charge (online payment, platform, unified settlement). The user can make the corresponding evaluation to the hotel, for "Hotel Elite" and the hotel to further improve the service.

3.5 Users did not appear on time for the hotel without any reason or without justifiable reasons, "Hotel Elite" platform to provide it will suspend, terminate service and close an account, and help the hotel to the users to recover the original value of the hotel room charge.

4. Service Complaints

In the process of using "Hotel Elite" platform, in the event of the following situations:

4.1 Users has disputed about the service content and quality which provides by hotel;

4.2 Users find staff of any violation or possible violation of this declaration, and "Hotel Elite" formulated by the relevant users to use the content of the specification or behavior.

4.3 Any other improper shall inform the "Hotel Elite" platform of situation.

The user can through the following ways to report, to make a complaint about the "Hotel Elite" and provide the necessary evidence of the above event. TEL: +86 (010)6470 6107, E-mail: info@hotelelitemag.com

"Hotel Elite", after receiving the complaint or appeal such as service dispute, "Hotel Elite" is basis of communication and coordination; as for complaints or reports, verifying an illegal or inappropriate content that of the case, "Hotel Elite" shall inform the event participant timely warning, and because of the nature and severity of events, to the right of judicial procedures. For unable to confirm the truthfulness of the contents of the complaints or reports, "Hotel Elite" timely inform the complainant or informant. Despite the foregoing, "Hotel Elite" as flat island's only the parties to deal with disputes and complaints to report content, any such event participants shall independently bear legal responsibility for such events. Unless "Hotel Elite" platforms are deliberately act, hotel and users are dealing with "Hotel Elite" is the event free (including but not limited to any loss, damages, requests, demands, costs, legal costs).

5. The Information Release

5.1 "Hotel Elite" platform will have signed international hotel information (including but not limited to, the hotel name, location, profile, pictures and quotation, etc.) published in the"Hotel Elite" service platform.

5.2 The user for permission to use "Hotel Elite" network service platform, to the "Hotel Elite" platform to provide accurate personal information, if there is any change, information needs to be updated in a timely manner. The above information when submit orders, "Hotel Elite" platform will be in accordance with the level of process step by step, sent to the selected hotel.

5.3 Users must agree to accept the "Hotel Elite" platform by SMS, E-mail or other ways to send relevant business information to the user.

5.4 Users can post comments in "Hotel Elite" service platform, comments and other content, and put forward Suggestions, comments or other information, its premise is that such content should not violate current laws and regulations of the People's Republic of China and the requirements of other regulatory documents, does not contain any anti-party and anti-socialist, and any illegal, obscene, threatening, defamation, invasion of privacy, infringement of intellectual property rights or other forms of third party rights violations. "Hotel Elite" reserves the right to remove or edit the content (but not the obligation), but not by the user to post the content of regular review.User statement and guarantee for caused by the content provided to compensate the damage to the boutique hotel.

5.5 If the user in the "Hotel Elite" platform to post content or submit materials, unless we separately specified, the user agrees to grant "Hotel Elite" or nonexclusive, free, permanent, irrevocable and full permission again.

6. Intimacy

"Hotel Elite" platform may require users to provide their mobile phone number and personal information such as location information, so as to recommend to the user is more suitable for its important functions such as travel and hotels. "Hotel Elite" will try our best to keep the user personal information, except as expressly stated and judicial consent of the user explicitly, "Hotel Elite" platform not provide the user the information to any third party.

7. Software Terms of Use

User has no need to download the "Hotel Elite" platform can from mobile client use the services provided by the romantic holiday. "Hotel Elite" platform in the grants you free, non-transferable, non exclusive global personal license, allows you to use the "Hotel Elite", including all services provided by the software., however, you may not copy, modify, publish, sell or rent our service or any part of the software, and shall not reverse engineer or attempt to extract the software's source code, or to license the software, or otherwise transfer any rights of the "software" unless prohibited by law from the above restrictions or you have to get the written permission of "Hotel Elite".

8. Intellectual property rights

Beijing 345 Culture and Development Co., Ltd was the application and related web site hosted by the relevant content (text, graph, video, audio, etc.) of the copyright owner. "Hotel Elite" platform provided by the use of all software is Beijing 345 Culture and Development Co., Ltd, or its software suppliers property, protected by international copyright law of People's Republic of China.

9. Limitation of Liability

Due to the change of government policy or regulation, natural disasters or war, communication lines, hacker attacks, computer viruses invade or attack, telecommunications sector technical adjustment, due to government control platform of temporary closure of any force majeure event affect the normal operation of network, and others to sabotage, normal system maintenance, system upgrades, or this platform can be not access, caused by the network congestion caused by the information provided by this platform and data delay, stagnant or errors, and the user was all losses thereby does not undertake any responsibility. "Hotel Elite" will not release information by the user is responsible for save, modify, delete, or storage failure. "Hotel Elite" platform for deliberately typographical errors, caused by negligence, etc, do not assume responsibility. "Hotel Elite" shall have the right but not obligation to improve or any part of the original platform more omissions and errors.

10. No Guarantee Statement

"Hotel Elite" Application of content and services provided on the basis of the "current" can be obtained. "Hotel Elite" ensure to provide error-free no implied warranty. For this application, the application content, through the application of any service or advice that "Hotel Elite" made it clear that does not provide any warranty, whether express or implied, including but not limited to, marketability, applicability, reliability, accuracy and completeness. "Hotel Elite" does not guarantee service will be able to meet the requirements of users, also do not guarantee service will not be modified, interrupt or stop, and timeliness of the service, security, and errors occur do not make any guarantee. Users to use as a result of this application's own risk.

11. Applicable Law, Jurisdiction and Others

This statement the validity, interpretation, modification, implementation and dispute settlement are applicable laws of People's Republic of China, such as no relevant laws and regulations, should refer to general international business practices and/or industry practices. Because of the controversy of this statement, should be dealt with in accordance with the laws of People's Republic of China. "Hotel Elite" and users should be in line with the attitude of mutual understanding this statement, can mediate negotiation in case of any problems and contradictions, such as no settlement is reached, the dispute to the court of the place where the "Hotel Elite" file lawsuits. You agree to the terms and conditions of use, service matters not mentioned herein, be determined by mutual negotiation.

12. Agreement, Termination and Effectiveness

12.1 This agreement since the user registration information and confirm the required right after this agreement, and the "Hotel Elite" platform was established between the user and to take effect.

12.2 This agreement is valid for the user agrees to this agreement or the use of "Hotel Elite" platform, to the user logout "Hotel Elite" platform service check.

12.3 This agreement includes the body and all the "Hotel Elite" has been released or may publish all kinds of rules in the future. All rules as an integral part of this agreement, and the agreement the body have the same legal effect.

12.4 Users should be before using "Hotel Elite" application service read entire agreement content. Therefore, as long as the user use the "Hotel Elite" platform services, this agreement or to its constraints, then the user should not be reason to such as did not read the contents of this agreement, this agreement is invalid, or ask for the cancellation of this agreement.

12.5 "Hotel Elite" shall have the right to periodically according to the need to develop, modification of this agreement and/or all kinds of rules. And advance in the official website "Hotel Elite", "Hotel Elite" in the application of the public. After the update, change of agreement and rules automatically take effect immediately. Such as users continue to use the platform service "Hotel Elite", it indicates that the user accept the revised agreement and rules.

Beijing 345 Culture and Development Co., Ltd

商务合作
Contact Us
电话:010-6470 6107
邮箱:info@hotelelitemag.com
Tel:010-6470 6107
Email:info@hotelelitemag.com